Tour Guide📣 Job Ad

Join Emdad Al Khebrat as a Tour Guide Lead! We are looking for a dynamic individual to oversee our team of heritage guides and manage exceptional cultural experiences. This pivotal role involves organizing guided tours and cultural events in Shaqra, requiring a comprehensive understanding of our rich heritage and cultural narratives.

Responsibilities:

• Supervise and guide a team of heritage guides to deliver outstanding cultural content that enhances visitor experience.
• Organize and coordinate guided tours and cultural events to enrich visitor engagement.
• Collaborate with local cultural organizations to enhance and protect events and cultural heritage in the area.
• Document heritage activities, visitor feedback, and assess team performance accurately.
• Develop and implement training programs for guides to enhance their knowledge and improve their cultural content delivery skills.
• Monitor and evaluate the quality of tours and events to ensure adherence to established standards.
• Gather and analyze visitor feedback to improve the guided tour experience.
• Hold regular meetings with the team to discuss upcoming events, share best practices, and solve challenges.
• Contribute to the development of marketing materials to promote cultural events and initiatives.
• Ensure all heritage activities align with the organization’s conservation and promotional goals.
• Support visitor center operations and ensure staff are knowledgeable about all offerings and services.
• Foster a team culture that values creativity, engagement, and passion for cultural heritage.
• Address and resolve any visitor inquiries or issues promptly and effectively.
• Work towards enhancing the reputation of Shaqra as a leading destination for cultural heritage.

Requirements:

• Bachelor’s degree in History, Cultural Studies, Tourism Management, or a related field.
• Fluency in English with excellent verbal and written communication skills.
• At least 2 years of experience in team management, preferably in the heritage, tourism, or cultural sector.
• Solid knowledge of visitor center processes and its cultural significance.
• Experience in organizing and facilitating cultural events and guided tours.
• Strong interpersonal communication skills to effectively inspire and engage both staff and visitors.
• Proven ability to evaluate team performance and develop training programs for continuous improvement.
• Capacity to document heritage activities and reports, as well as analyze visitor feedback.
• Collaborative work with local cultural organizations and stakeholders.
• Deep understanding of cultural heritage preservation principles and practices.
• Ability to manage multiple projects in a fast-paced environment.
• Flexibility to adapt to changing visitor needs and organizational goals.
• Strong organizational skills and attention to detail in event and tour planning.
• Proficiency in using technology for presentation and communication purposes.