Reservations Agent📣 Job Ad
in Fairmont
3 days ago
3 days agoShare
 | Salary | 3,000 SR / Month |
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Riyadh |
Join Our Team at Fairmont Ramla Riyadh!
At Fairmont Ramla Riyadh, we are looking for passionate and adventurous individuals to become part of our hotel family. As a Reservation Agent, you will play a key role in crafting unforgettable experiences for our guests by providing exceptional service over the phone. Your warm and engaging demeanor will reflect the high standards of hospitality that we pride ourselves on.
Key Responsibilities:
Qualifications:
What We Offer:
We provide a competitive benefits package including medical, vision, and dental for full-time employees, employee travel programs, and various discounts, ensuring a rewarding work experience at Fairmont Ramla Riyadh.
At Fairmont Ramla Riyadh, we are looking for passionate and adventurous individuals to become part of our hotel family. As a Reservation Agent, you will play a key role in crafting unforgettable experiences for our guests by providing exceptional service over the phone. Your warm and engaging demeanor will reflect the high standards of hospitality that we pride ourselves on.
Key Responsibilities:
- Consistently provide professional and friendly service to all guests.
- Respond promptly to inquiries regarding room reservations and hotel information.
- Reserve accommodations across various market segments.
- Record reservation details accurately in our Central Reservations System.
- Drive hotel revenue by effectively upselling room types suited to guest needs.
- Ensure guest privacy and follow GDPR compliance.
- Collaborate with the Fairmont Global Reservations Centre to assist with guest needs.
- Perform cashier duties and ensure proper filing of paperwork.
- Other duties as assigned to enhance guest satisfaction.
Qualifications:
- Minimum 1-year experience in Reservations, Front Office, or Sales.
- Excellent command of English and professional telephone etiquette.
- Typing skills of approximately 40 words per minute.
- Experience with Property Management Systems (Opera) and Microsoft Office.
- Strong problem-solving abilities and attention to detail.
What We Offer:
We provide a competitive benefits package including medical, vision, and dental for full-time employees, employee travel programs, and various discounts, ensuring a rewarding work experience at Fairmont Ramla Riyadh.
Requirements
- Males only
- Requires 0-1 Year experience
