Assistant Branch Manger📣 Job Ad

Welcome to Plaza Premium Group! We are passionate about "Making Travel Better" and committed to delivering exceptional airport experiences.

As an Airport Lounge Barista, you will provide outstanding coffee and beverage service to passengers and visitors, thriving in a fast-paced environment with diverse customers. Your primary responsibilities will include:

• Coffee Preparation: Expertly prepare and serve a wide range of coffee beverages, ensuring consistent taste and presentation.
• Beverage Service: Take orders and provide recommendations, serving beverages promptly and accurately.
• Customer Service: Create a welcoming atmosphere, greet customers, and ensure satisfaction.
• Cash Handling: Process payments accurately and maintain cash handling procedures.
• Cleanliness and Hygiene: Maintain a clean work area and adhere to health and safety standards.
• Inventory Management: Monitor inventory levels of supplies and assist in stocking.
• Knowledge and Upselling: Stay informed about coffee options and upsell additional menu items.
• Team Collaboration: Work effectively with other staff to ensure smooth operations.

Qualifications: Previous experience in a similar role, proficient in coffee preparation techniques, excellent customer service skills, and ability to work under pressure. Flexibility to work varying shifts is required.

If you are passionate about coffee and customer service, join us to be part of a dedicated team that makes travel enjoyable!

About the Role:
We are seeking a dedicated and experienced Hospitality Manager to join our team at Initial Facilities Management in Tabuk, Saudi Arabia. This is an exciting opportunity to lead and supervise soft service operations across multiple sites.

Key Responsibilities:

• Manage and supervise soft service operations across multiple sites.
• Ensure compliance with service level agreements (SLAs) and company standards.
• Lead and develop soft service teams, ensuring strong performance and training.
• Maintain excellent client relationships and handle service issues effectively.
• Monitor budgets and support cost-saving initiatives without impacting quality.
• Enforce health, safety, and environmental (HSE) policies and standards.

Requirements:

• Bachelor’s degree in Facility Management, Business Administration, or a related field.
• 58 years of soft services management experience in Saudi Arabia or GCC.
• Strong leadership, communication, and problem-solving skills.
• Fluency in English; Arabic is a plus.