Call Center Agent📣 Job Ad
in Hilton
about 16 hours ago
about 16 hours agoShare
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Tabuk |
Join Hilton as a Reservations Agent!
As a Reservations Agent, you will be the primary point of contact for room reservations at Hilton Garden Inn Tabuk. This role is pivotal in providing exceptional customer service and influencing guests' decisions to stay at our hotel.
Key Responsibilities:
Qualifications:
To thrive in this role, you should possess:
Preferred Attributes:
At Hilton, we pride ourselves on creating a positive work environment that encourages remarkable hospitality experiences for our guests through our dedicated team members.
As a Reservations Agent, you will be the primary point of contact for room reservations at Hilton Garden Inn Tabuk. This role is pivotal in providing exceptional customer service and influencing guests' decisions to stay at our hotel.
Key Responsibilities:
- Convert inquiries into contracted business swiftly.
- Respond positively to sales inquiries and develop future sales leads.
- Identify appropriate sales leads.
- Ensure accurate completion of reservations according to guest expectations.
- Provide prompt and efficient service, upholding Hilton's brand standards.
Qualifications:
To thrive in this role, you should possess:
- A passion for delivering outstanding customer service.
- A professional telephone manner and excellent communication skills.
- Superior administration and organizational abilities.
- Intermediate computer skills.
Preferred Attributes:
- Previous experience in a reservations environment.
- Tertiary qualifications or a college-level degree.
At Hilton, we pride ourselves on creating a positive work environment that encourages remarkable hospitality experiences for our guests through our dedicated team members.
Requirements
- Open for all nationalities
- Requires 0-1 Year experience
