Hotel Operations Manager📣 Job Ad

Join Our Team as a Front Office Manager!
At InterContinental, we pride ourselves on delivering memorable experiences for our guests. As a Front Office Manager, you will be at the forefront of creating exceptional first impressions by managing various aspects of front office operations including registration, reservations, porter, and concierge services.

Your Day-to-Day Responsibilities Include:
• Managing and coaching your front office team to ensure guests receive warm welcomes and memorable experiences.
• Engaging with guests to build personal relationships and address any complaints effectively.
• Conducting regular inspections of the front office to maintain the highest standards of service.
• Assisting in budget preparation and exploring new strategies to increase revenue through walk-ins and up-sales.
• Training team members on PBX procedures and leading during emergencies.

Qualifications:
• Bachelor’s degree or higher in Hotel Management or Business Administration.
• Minimum of 3 years of experience in Front Office/Guest Service, including management roles.
• Proficiency in English; other languages are a plus.

What We Offer:
• Competitive salary with extensive benefits,
• Full uniform and impressive room discounts,
• Top-notch training programs.

Our Commitment:
We celebrate diversity and encourage all team members to bring their authentic selves to work. IHG Hotels & Resorts is an equal opportunity employer, offering a welcoming culture based on respect and support. Join our global family today!

Join Our Team as a Project Management Specialist!
We are looking for a capable Project Management Specialist to oversee the management of projects and programs within our organization. In this crucial role, you will be responsible for the development of project execution plans, monitoring progress, managing budgets, and ensuring projects meet their objectives on time and within budget.

Key Responsibilities:

• Supervise the development and implementation of project plans and programs.
• Oversee budgeting processes, resource allocation, and ensure timely provision of required human, technical, and equipment resources.
• Identify project assumptions and interdependencies, optimally utilize available resources, and manage project risks effectively.
• Coordinate with project teams to review completed work and ensure adherence to project scope, management standards, and quality specifications.
• Facilitate the closure of key project phases and evaluate the achievement of project deliverables against objectives.
• Prepare regular project progress reports, risk management updates, and performance indicators for various stakeholders.

Qualifications:

• Bachelor’s degree in Business Administration, Project Management, Mechanical Engineering, Construction Engineering, or Engineering Management.
• 2 years of relevant work experience.
• Preferred certifications: Project Management Professional (PMP), California Certification (SPHR-CA), SOCPA Fellowship, PMI Project Management Professional (CAME - PMP).

Skills:

• Advanced proficiency in reporting and monitoring, project documentation, and financial data.
• Strong supervisory skills and the ability to develop project schedules.

Languages:

• Advanced Arabic, English, and Urdu.