Pool Technician

About St. Regis Hotels & Resorts

St. Regis Hotels & Resorts offers exquisite experiences at over 50 luxury hotels and resorts globally. The brand, which began with The St. Regis hotel in New York, is known for its bespoke and anticipatory service, delivered by a team that combines classic sophistication with modern sensibility, including signature Butler Service. St. Regis is part of the Marriott International portfolio of brands.

The Role: Pool Technician

St. Regis Hotels & Resorts is seeking a Pool Technician to join its team in the Red Sea region. This full-time role involves responding to guest repair requests, performing preventative maintenance, and ensuring the proper functioning of pool-related equipment. The position requires 2-5 years of relevant experience.

Key Responsibilities

• Respond to and address guest repair requests promptly.
• Communicate with guests to resolve maintenance issues effectively.
• Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines for proper function and safety.
• Carry necessary equipment such as tools and radios.
• Identify, locate, and operate all shut-off valves for equipment.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Record information for unfinished calls before shift changes.
• Follow all company safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to achieve common goals and respond appropriately to employee concerns.
• Communicate using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Move up and down stairs, service ramps, and ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Experience

• 2-5 years of experience in a similar role.
• Ability to perform physical tasks as required by the role.
• Understanding of safety and security procedures.
• Strong communication and interpersonal skills.

Work Environment

This is a full-time position located in the Red Sea region. The role involves working within a team dedicated to maintaining high standards of service and operational efficiency in a luxury hotel environment.