Spa Attendant

About Accor and FAENA The Red Sea

Accor is seeking a Spa Attendant to join the team at FAENA The Red Sea, an upcoming property in the Kingdom of Saudi Arabia. The FAENA Movement is recognized for its integration of art, culture, and community, built upon soulful traditions and enhanced by imaginative design. This culture emphasizes authentic hospitality and transformative guest experiences, aiming to create environments where concepts are realized through bold ideas and collaborative efforts.

The Role: Spa Attendant

The Spa Attendant plays a crucial role in maintaining a clean, comfortable, and welcoming spa environment for all guests. This full-time position involves comprehensive management of spa cleanliness, efficient restocking of supplies, and direct assistance to guests. The role also includes handling basic inquiries and bookings, while providing essential support to spa therapists and the reception team to ensure smooth daily operations.

Key Responsibilities

• Greet guests, offer refreshments, conduct spa tours, answer questions, and assist with changing into robes.
• Ensure all spa areas, including locker rooms, relaxation lounges, and treatment rooms, are spotless, maintaining floors, mirrors, and furniture; manage laundry operations.
• Restock towels, water, amenities, and retail products, coordinating with the spa team for operational efficiency.
• Handle basic phone inquiries, manage simple bookings or rescheduling requests, and process payments.
• Assist with stock control for linens, consumables, and retail items within the spa.

Required Qualifications and Skills

• Previous experience in a 5-star hospitality or spa environment is required.
• Ability to stand for extended periods, lift moderately heavy items, and thrive in a fast-paced setting.
• A basic understanding of spa treatments and procedures is beneficial.
• Demonstrated positive, friendly demeanor and a collaborative team player attitude.
• Basic understanding of cleaning chemicals and adherence to safety procedures.

Work Environment and Expectations

This role operates within a dynamic and fast-paced spa environment in the Kingdom of Saudi Arabia. Success in this position requires excellent customer service capabilities, the ability to multitask effectively, and physical stamina to meet the demands of daily operations.

Application Process

Interested candidates who meet the specified requirements are encouraged to apply for this full-time Spa Attendant position.