HR & Workforce Operations Specialist

About Leap29

Leap29 is a UK-based global recruitment partner with over 25 years of international experience, including more than 6 years of operations in Saudi Arabia. The company is expanding its Workforce Management team in Saudi Arabia.

Role Overview

The HR & Workforce Operations Specialist will join the Workforce Management team in Al Khobar, Eastern Province. This full-time role involves supporting the contractor and employee workforce across Saudi Arabia, ensuring a smooth and compliant experience from onboarding to payroll coordination and daily administration. The specialist will act as a central point of contact for employees, contractors, clients, and internal stakeholders, contributing to efficient workforce processes, accurate records, and effective employee support. This position requires 0-1 years of experience and is open to Saudi nationals only, due to Saudization requirements.

Key Responsibilities

• Maintain accurate and confidential employee records.
• Collect and verify onboarding documents.
• Coordinate employee onboarding and offboarding processes.
• Prepare HR letters, forms, contracts, and supporting documents.
• Support processes through platforms such as Qiwa, GOSI, Muqeem, and Mudad.
• Track expiry dates for Iqama, work permits, passports, contracts, and insurance.
• Coordinate medical examinations and medical insurance.
• Respond to employee enquiries and assist with employee-relations matters.
• Collect and verify timesheets and payroll information.
• Follow up with employees, clients, internal teams, and service providers.
• Maintain employee, payroll, and operational trackers.
• Assist the Country Manager with reports, meetings, follow-ups, and task management.
• Undertake additional HR or operational duties as required.

Required Qualifications and Skills

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-5 years of experience in HR operations, employee services, administration, or workforce management.
• Basic knowledge of Saudi employment processes and government platforms.
• Proficiency in Microsoft Excel, Word, Outlook, and reporting skills.
• Strong organizational, communication, and follow-up skills.
• Good written and spoken Arabic and English.
• Ability to manage confidential information professionally.
• Previous experience in recruitment, manpower supply, outsourcing, or workforce-management companies is an advantage.

Location

This role is based in Al Khobar, Saudi Arabia.