Sales Coordinator

About the Role

Bena energy is seeking a Sales Coordinator to join their team in Al Khobar. This full-time role involves providing essential administrative and operational support to the sales department, ensuring efficient sales processes and maintaining effective communication channels. The ideal candidate will have 2-5 years of relevant experience.

Role Purpose

The primary purpose of this position is to support the sales team in achieving sales targets and ensuring high levels of customer satisfaction. This involves facilitating seamless communication between the sales department, clients, and various internal teams, including Logistics, Warehousing, and Finance.

Key Responsibilities

• Process, verify, and accurately input incoming customer orders into company systems (ERP/CRM).
• Track order fulfillment and shipment statuses in coordination with the logistics and warehouse teams to ensure timely delivery.
• Serve as the primary point of contact for client inquiries, provide status updates, and resolve initial complaints.
• Prepare and issue price quotations, proforma invoices, and sales contracts under the guidance of the Sales Manager.
• Generate periodic sales reports (daily, weekly, monthly) to track performance, revenue, and key metrics for management review.
• Coordinate with the Finance department to follow up on outstanding payments and invoices.

Qualifications and Experience

Candidates for the Sales Coordinator position should possess 2-5 years of experience in a similar administrative or sales support role. Strong organizational skills and attention to detail are essential for managing order processing and reporting tasks effectively.

Required Skills

• Proficiency in using ERP/CRM systems for order processing and data entry.
• Excellent communication skills for interacting with clients and internal teams.
• Ability to prepare accurate financial documents such as quotations and invoices.
• Strong analytical skills for generating and interpreting sales performance reports.

Work Environment

This is a full-time position based in Al Khobar, requiring close collaboration with sales, logistics, warehousing, and finance departments to ensure operational efficiency and client satisfaction.