Landside Operations Agent

About the Role

* Moller - Maersk is seeking a Landside Operations Agent to join their team in Dammam, Eastern region. This full-time role focuses on the planning, coordination, and dispatching of daily transportation activities to ensure the safe, efficient, and timely movement of containers, meeting both customer and operational requirements.

Key Responsibilities

• Plan daily transport movements and allocate trucks based on operational priorities.
• Coordinate pickups, deliveries, port, depot, and warehouse activities.
• Monitor truck movements and ensure timely execution of transport orders.
• Manage appointments and follow up to avoid delays or missed slots.
• Communicate with transport vendors, drivers, terminals, depots, and internal teams.
• Resolve operational issues and escalate critical exceptions when required.
• Ensure accurate updates in transportation and operational systems.
• Track daily performance and support achievement of operational KPIs.
• Identify opportunities to improve efficiency, productivity, and service quality.
• Ensure compliance with company policies, safety requirements, and operational procedures.

Qualifications and Requirements

• Solid experience in transportation, logistics, dispatching, or landside operations.
• Good knowledge of port and container transportation operations.
• Proficiency in Microsoft Excel and transportation management systems.

Work Environment

This is a full-time position based in Dammam, focusing on critical landside operations within the logistics and transportation sector.