Sales Engineer

About the Role

CASTOLIN EUTECTIC is seeking a Sales Engineer to manage sales and marketing activities for Maintenance & Repair consumables, welding consumables and equipment, wear protection, and repair and coating products. This full-time position is based in Dammam and requires 2-5 years of experience.

Key Responsibilities

• Manage sales and marketing activities for Maintenance & Repair consumables, welding consumables and equipment, wear protection, repair, and coating products within the assigned territory.
• Develop new customers and expand business with existing accounts by identifying maintenance problems, wear-related applications, and repair opportunities.
• Conduct regular customer/site visits to understand applications, maintenance requirements, operational challenges, and potential areas for product introduction.
• Develop technically and commercially suitable solutions based on customer requirements and prepare technical proposals, quotations, and product recommendations.
• Generate new applications and conduct product demonstrations, application trials, and field evaluations to support business development.
• Conduct technical seminars, product presentations, demonstrations, and training programs for customers, distributors, and sales teams.
• Manage the complete sales cycle, including lead generation, opportunity development, quotation, negotiation, order follow-up, delivery coordination, and payment collection.
• Develop and maintain strong relationships with maintenance, engineering, production, procurement, and management personnel at customer organizations.
• Work closely with distributors to develop the market, identify new opportunities, maintain adequate stock levels, and improve sales coverage.
• Coordinate with the supply center, logistics team, and distributors regarding product availability, inventory, order processing, shipment, and delivery.
• Support the development and training of the local distributor and/or sales force to improve technical and commercial capabilities.
• Ensure timely follow-up and collection of outstanding/overdue payments from direct customers and distributors.
• Maintain accurate records of customer visits, applications, trials, opportunities, quotations, orders, and sales activities.
• Prepare and submit regular sales reports, forecasts, opportunity pipelines, and market updates within defined timelines.
• Monitor competitor activities, pricing, market developments, and customer requirements, providing relevant feedback to management.
• Ensure technical applications, trial results, procedures, and customer success cases are properly documented.
• Achieve assigned sales, gross margin, new-customer development, and payment-collection targets.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Experience dealing with industries such as cement, mining, steel, power, oil & gas, petrochemical, fabrication, quarrying, and general heavy industry is an advantage.

Work Type and Location

This is a full-time position located in Dammam.