Technical Program Manager AI Delivery

About Cohere

Cohere is an enterprise AI company focused on security-first solutions. The company develops foundation AI models and end-to-end products designed to address business challenges. Cohere trains and deploys frontier models for enterprises building AI systems, contributing to the widespread adoption of AI. Headquartered in Toronto, Cohere maintains offices in London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul.

The Role of Technical Program Manager, AI Delivery

Cohere is seeking an experienced Technical Program Manager for its customer-facing Engineering Program Management team in Dammam. This full-time role requires a candidate with 5-10 years of experience, demonstrating curiosity, drive, independence, and leadership. The position involves direct interaction with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. The Technical Program Manager will contribute to Cohere’s operations, collaborate with experts in the LLM space, and work directly with Strategic Customers, Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform, Product, and Go-to-Market teams, serving as a technical representative for customers.

Key Responsibilities

• Provide clear, timely, and objective communication across the technology organization, Cohere teams, leadership, strategic customers, and external partners.
• Break down complex issues into actionable strategies, ensuring engineering alignment with product, business, and marketing objectives while fostering collaboration.
• Create and manage program and project schedules, identify dependencies, manage risks, and drive organizational alignment.
• Ensure on-time delivery of projects, identify development needs, and establish checkpoints for status updates.
• Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality.

Employee Benefits

Full-time employees at Cohere receive a comprehensive benefits package. This includes a weekly lunch stipend, full health and dental benefits with a dedicated mental health budget, and retirement savings plans such as RRSP matching, 401K, or a Pension Scheme. Parental leave is supported with 100% top-up for up to 6 months for either parent. Annual enrichment benefits cover arts & culture, fitness/wellness, quality time, and a workspace improvement credit. An education and learning stipend is also provided for conferences, courses, and coaching.

Work Environment

Cohere operates as a remote-friendly company with offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin, and Seoul, with additional offices planned. Employees working from an office benefit from a daily lunch program, snacks, and regular community and social events. For those not located near an office, a co-working benefit is provided. All employees receive a $500 home office stipend to support their workspace setup.