F&B Coordinator

About the Role

Sheraton is seeking an F&B Coordinator to join its team in Dammam. This full-time position involves coordinating banquet events and ensuring guest satisfaction through meticulous planning and execution. The role requires 0-1 years of experience, making it suitable for individuals starting their career in the hospitality sector.

Key Responsibilities

• Meet with group coordinators/hostesses before functions to make introductions and confirm arrangements.
• Review and analyze banquet event orders to gather guest information, determine proper setup, timelines, specific guest needs, and buffet/action station requirements.
• Respond to and fulfill special banquet event arrangements, ensuring compliance through follow-up.
• Adhere to all company safety and security policies and procedures, reporting accidents, injuries, or unsafe conditions to management.
• Maintain a clean and professional uniform and personal appearance, protect company assets, and ensure confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, and express genuine appreciation.
• Communicate professionally and clearly, including answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support team goals.
• Ensure adherence to quality expectations and standards in all tasks.
• Perform visual verification of information in various formats and inspect tools, equipment, or machines for defects.
• Stand, sit, or walk for extended periods or an entire shift, and move objects weighing up to 25 pounds without assistance.
• Navigate narrow, confined, or elevated spaces, as well as sloping, uneven, or slippery surfaces, including stairs and ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Execute other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• Education: High school diploma or *** equivalent is required.
• Experience: 0-1 years of experience is required.
• Supervisory Experience: No supervisory experience is required for this role.

Work Environment

This is a full-time position based in Dammam, where the F&B Coordinator will work within a dynamic hospitality environment, interacting directly with guests and team members to ensure successful event operations.