مدير مركز خدمة عملاء (كول سنتر)📣 إعلان

Join Our Team as a Call Center Manager!

We are hiring an experienced Call Center Manager to lead daily operations and ensure excellent customer service delivery. If you are a results-driven leader, we’d love to have you on board!

Location: Riyadh
Work Schedule: Shifts

Key Responsibilities:

• Oversee daily call center operations and ensure KPI achievement
• Lead, develop, and motivate the team to perform at their best
• Analyze performance and implement data-driven improvements
• Collaborate with other departments to enhance the customer experience

Requirements:

• Minimum 5 years of experience in call centers, including at least 2 years as a Call Center Manager
• Strong leadership and analytical skills
• Proficient in call center systems and reporting tools
• Fluent in English (speaking and writing)
• Ability to work under pressure in a dynamic environment