Accounts Supervisor

About the Role

Universal Motors Agencies is seeking an Accounts Supervisor to join its team in Riyadh. This full-time position requires 5-10 years of experience and involves managing client accounts within the market research sector. The role focuses on ensuring client satisfaction and contributing to revenue growth by bridging the gap between clients and internal teams.

Role Context

The Accounts Supervisor will play a central role in delivering market insights and solutions that meet client expectations. This position offers an environment that supports continuous learning and professional development, with opportunities to enhance skills and contribute to client success. The role is designed for individuals seeking to advance their careers and take on leadership responsibilities within the market research industry.

Key Responsibilities

• Oversee daily operations of client accounts, ensuring tasks are completed accurately and on time, utilizing project management tools.
• Develop and maintain strong client relationships, acting as the primary point of contact and addressing concerns promptly.
• Coordinate with internal teams to ensure timely delivery of market research reports and provide actionable insights.
• Prepare and present detailed reports to clients, summarizing research findings and offering strategic recommendations.
• Monitor account performance and identify areas for improvement using analytical tools.
• Assist in developing marketing strategies for research services, collaborating with the marketing team.
• Train and mentor junior staff members, providing guidance and support for skill development.
• Manage budgets for client accounts, ensuring accurate tracking and reporting of expenditures.
• Stay updated on industry trends and best practices through workshops and conferences.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience.
• Demonstrated ability to manage client accounts and drive satisfaction.
• Experience in the market research sector is preferred.

Compensation

The salary range for this position is SAR 3,750 - SAR 5,625.

Application Process

Candidates who meet the qualifications are encouraged to apply for this full-time position in Riyadh.