Branch Receptionist

About CEER

CEER is a company operating in Riyadh, Saudi Arabia, focused on delivering customer experiences through its centers. The organization is committed to maintaining high standards of service and operational efficiency in its customer-facing environments.

The Role of Branch Receptionist

CEER is seeking a full-time Branch Receptionist to serve as the primary point of contact for customers visiting or contacting CEER Centers in Riyadh. This role is central to delivering a welcoming and professional customer experience, managing front desk operations, and providing essential support to showroom sales and operations teams through effective coordination, communication, and administrative assistance.

Key Responsibilities

• Greet showroom visitors with courtesy and professionalism, ensuring a positive first impression.
• Manage customer flow by directing visitors to the appropriate sales advisors or departments.
• Maintain customer waiting areas, ensuring they are organized, presentable, and aligned with CEER’s brand standards.
• Handle incoming calls, emails, and inquiries, providing prompt responses or redirecting as necessary.
• Schedule appointments, test drives, and customer visits in coordination with the Sales teams.
• Maintain accurate records pertaining to customer visits, inquiries, and appointments.
• Provide assistance with filing, document control, and general showroom administration.
• Coordinate with internal teams, including Sales, Delivery, and Logistics, to ensure smooth daily showroom operations.
• Support customer handovers and events by assisting with coordination and logistical arrangements.
• Ensure compliance with company policies, customer service standards, and established reception procedures.

Qualifications and Experience

• Education: High School Diploma or a Diploma in Business Administration, or a related field.
• Experience: 0 - 2 years of experience in a relevant administrative or customer service role.

Work Environment

This full-time position is based in Riyadh, Saudi Arabia, operating within CEER's customer-facing centers. The role involves direct interaction with customers and close collaboration with internal teams to maintain efficient showroom operations and uphold brand standards.

Application Information

Candidates who meet the above requirements are encouraged to apply for this role.