Collection Officer

About the Role

Varian Medical Systems, Inc., a Siemens Healthineers company, is seeking a Collection Officer to join their team in Riyadh, Saudi Arabia. This full-time role is responsible for managing the collection of outstanding debts from clients and customers within the Varian Radiation Oncology business. The Collection Officer will engage with clients to inform them of their debts, negotiate payment plans, and ensure timely payments.

Company Overview

Siemens Healthineers is a leader in medical technology, with a global team of over 72,000 Healthineers across more than 70 countries. The company focuses on pioneering breakthroughs in healthcare to improve patient outcomes and experiences worldwide. The team is united by a purpose to fight threatening diseases and enable access to care, fostering an environment that values diversity and individual contributions.

Key Responsibilities

• Perform proactive accounts receivable (A/R) management with customers in a timely manner.
• Allocate received payments and follow up on payment status with the central AR team for receivable clearing.
• Coordinate closely with internal stakeholders to expedite the collection process.
• Manage Accounts Receivable (A/R) and related activities, including reducing overdue balances, handling complaints, and issuing dunning letters.
• Provide forecast input regarding collections and define collection strategies to improve the aging of receivables and prevent overdue accounts.
• Contact debtors to ascertain payment dates and verify payments received in accordance with customer commitments.
• Build sustainable and productive relationships with customers to ensure prompt payment.
• Address all customer problems until outstanding balances are settled and manage overdue debt positions through ongoing liaison with the credit control team.
• Provide administrative and coordination support to the Sales team.
• Manage meetings, travel arrangements, and client visit logistics.

Qualifications and Experience

• 0-1 years of experience in a relevant field.

Required Skills

• Excellent communication skills.
• Strong negotiation skills.
• High attention to detail.

Work Environment

This role is based in Riyadh, Saudi Arabia, and operates within a global team environment that encourages professional and personal growth. The company fosters a diverse and inclusive culture.