Consulting Manager

About the Role

eSense is seeking a Consulting Manager to lead and manage consulting projects for clients across the Kingdom of Saudi Arabia. This full-time position is based in Riyadh and involves ensuring the quality of solutions, integrating deliverables, and executing projects efficiently within approved scope, schedule, and budget. The role requires aligning client directions with Saudi Vision 2030 and relevant national and sectoral strategies.

Key Responsibilities

• Define engagement approaches, work plans, and resource allocation; monitor scope, schedule, effort, cost, and risks, escalating decisions as needed.
• Steer consulting solutions to align with client mandates, operating environments, Vision 2030 targets, sectoral directions, and regulatory requirements.
• Lead internal and external environment analysis, maturity, and gap assessments; oversee the development of objectives, priorities, initiatives, and operational plans.
• Lead the development of institutional practices in line with the EFQM Model, managing self-assessments using RADAR logic and reviewing evidence.
• Translate assessment results into prioritized initiatives, track progress, and support client readiness for external assessments and excellence awards.
• Lead the development of quality management systems, policies, processes, and document control, supporting internal audits and nonconformity handling.
• Review target operating model options, ensuring integration of services, capabilities, structure, governance, processes, resources, data, technology, and performance.
• Direct the development of service catalogs, service cards, process architecture, process maps, and procedures guided by the APQC Process Classification Framework (PCF).
• Oversee the design of strategic and operational KPIs, validate definitions, formulas, data sources, baselines, and targets, and review performance reports.
• Establish technical review plans and acceptance criteria, verify analysis soundness, evidence sufficiency, documentation consistency, and compliance with requirements.
• Direct pilot implementation, change management, and training plans, following up on feedback and ensuring client teams can use deliverables and sustain practices.
• Lead technical and project progress meetings, present findings, manage feedback and expectations, and document decisions and scope change requests.
• Assign work based on competencies, evaluate performance, provide coaching and feedback, identify development needs, and promote work quality and professional integrity.
• Develop methodologies, tools, and templates; lead the preparation of technical proposals and resource, effort, and cost estimations; and contribute to business development.

Experience and Qualifications

Candidates for this role should possess over 10 years of relevant experience in consulting and project management. The position requires a strong understanding of strategic planning, quality management systems, and operating model design. Experience with EFQM implementation and performance management frameworks is essential.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The Consulting Manager will work within a team environment, leading and developing consulting teams while coordinating with firm leadership on technical proposals and business development initiatives.