Deputy Store Manager Home

About the Role

Majid Al Futtaim is seeking a Deputy Store Manager to support store operations in Riyadh, Saudi Arabia. This full-time role involves assisting the Store Manager in daily activities, achieving sales targets, and developing store teams. The Deputy Store Manager will also manage store operations and the workforce during the Store Manager's absence, aligning with overall business objectives at Majid Al Futtaim Lifestyle.

Key Responsibilities

• Lead the team in maintaining customer service standards and ensuring customer experiences align with company/brand CX standards, individual customer needs, and market trends.
• Drive the store team to consistently deliver high levels of customer service.
• Build and maintain professional relationships with support teams, providing regular feedback to Marketing, Buying, and Planning departments.
• Drive sales and initiate business improvements by monitoring KPI targets.
• Manage and implement sales promotions and brand activities, communicating with relevant support teams to maximize sales.
• Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
• Ensure smooth store operations in the absence of the Store Manager, addressing potential disruptions promptly.
• Implement, manage, and maintain compliance with company policies and guidelines to minimize stock loss and damage.

Qualifications and Experience

• 2-5 years of relevant experience.
• Demonstrated ability to manage day-to-day store operations.
• Experience in achieving sales targets and developing retail teams.
• Understanding of operational compliance and customer experience standards.

Company Overview

Majid Al Futtaim has established itself as a regional market leader over the past 27 years. The company focuses on creating moments and experiences for its customers.

Work Environment

The role is based in Riyadh, Saudi Arabia, within a team of over 45,000 diverse colleagues guided by the company's Leadership Model. The work environment promotes positive collaboration.

Application Process

Interested candidates are encouraged to apply to join the Majid Al Futtaim team.