Lead Service Technician

About the Role

Johnson Controls Arabia is seeking a Lead Service Technician to join our team in Riyadh. This full-time position involves conducting preventive maintenance, repair, replacement, installation, and commissioning of systems under general supervision. The role requires direct interaction with clients to ensure high levels of satisfaction.

Key Responsibilities

• Manage assigned work to ensure professional and efficient execution, meeting timeframes and customer satisfaction goals.
• Deliver results with a short-term, operational focus, with limited impact on others.
• Occasionally set and achieve daily operational objectives that may have some impact on others within the job area.
• Explain facts, practices, and policies to both internal and external parties.
• Adapt or enhance existing methods to improve quality or value as part of day-to-day activities.
• Address problems that may be vaguely defined, requiring understanding and consideration of other job areas.

Qualifications and Experience

• 0-1 years of experience is required for this role.
• Candidates should possess a broader knowledge of theory and principles within a professional discipline or advanced technical/operational practices.

Skills and Attributes

• Ability to work as an individual contributor without direct responsibility for leading others.
• Application of knowledge will be focused domestically, limited to locations within the country or neighboring countries with similar cultural contexts.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a professional service environment, directly engaging with clients to ensure operational excellence and satisfaction.

Application Process

We invite qualified candidates to apply for this opportunity. Salary details will be discussed during the interview process.