Learning & Development Manager

About the Role

Hilton is seeking a Learning & Development Manager to join its team in Riyadh, Riyadh. This full-time role focuses on developing and delivering training initiatives for hotel team members, ensuring the provision of memorable guest experiences and upholding hospitality standards.

Key Responsibilities

• Design, plan, and deliver hotel training programs in alignment with corporate goals and industry standards, covering topics such as harassment-free workplace, diversity, new team member orientation, leadership, and service.
• Conduct meetings with department managers, trainers, and team members to review performance trends, develop action plans, and acknowledge achievements.
• Assess existing training initiatives, identify opportunities for enhancement, and recommend solutions to address specific department needs.
• Track, maintain, and audit individual team member training records using designated systems and tools.
• Manage and monitor department-specific training programs, including alcohol awareness, food safety, job skills checklists, and educational assistance.
• Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.

Required Experience and Attributes

Candidates should possess 5-10 years of relevant experience. Success in this role is guided by Hilton's core values, which include:

• A commitment to Hospitality.
• Acting with Integrity.
• Demonstrating Leadership.
• Belief in the power of Teamwork.
• A sense of Ownership and accountability.
• A focus on the Now, bringing urgency and discipline to every moment.

About Hilton

Hilton is a global leader in hospitality, recognized for its workplace culture and commitment to providing exceptional experiences for guests and team members. The company has received repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Application Information

This is a full-time position based in Riyadh. Salary details are not disclosed. Interested candidates are encouraged to explore career opportunities with Hilton.