New Installation Sales Representative

About Schindler

Schindler, founded in Switzerland in 1874, is a global provider of elevators, escalators, and related services. The company's mobility solutions serve two billion people daily worldwide, supported by over 70,000 employees across more than 100 countries. Schindler Olayan was established in Jeddah, Saudi Arabia, in 1975. It operates with headquarters in Jeddah and five main branches in Riyadh, Al Khobar, Jeddah, Makkah, and Madinah, alongside four maintenance offices in Tabuk, Yanbu, Taif, and Khamis Mushait. Schindler products are installed in various prominent buildings throughout Saudi Arabia, including office buildings, hotels, airports, shopping centers, and specialty structures.

The Role: New Installation Sales Representative

Schindler is seeking a New Installation Sales Representative to join its team in Riyadh. This full-time role involves identifying new business opportunities, managing sales processes, and ensuring customer satisfaction for new installations of elevators and escalators. The representative will work autonomously while collaborating with internal teams to achieve sales and profitability objectives.

Key Responsibilities

• Conduct market scouting by engaging with architects, main contractors, consultants, and developers to identify potential opportunities and market prospects for Schindler.
• Manage the collection of advance payments for all new sales contracts.
• Maintain current information regarding competitor activities and offerings.
• Actively participate in the budget calibration process.
• Collaborate with customers to ensure sales agreements align with customer expectations and company standards for quality, performance reliability, and passenger safety.
• Pursue sales contracts through key customer contacts, industry information, and other sales leads.
• Investigate and resolve customer service-related concerns.
• Prepare and deliver presentations and proposals designed to meet or exceed sales and profitability objectives.
• Work with the New Installation Superintendent to ensure customer satisfaction and account retention.
• Negotiate contract terms favorable to Schindler Elevator, in accordance with company policies.
• Understand and utilize the full range of Schindler Elevator service offerings to meet all client requirements.
• Participate in company professional development programs to enhance knowledge of Elevator Company products, services, and procedures.
• Plan and execute additional activities as needed to achieve agreed targets.

Candidate Profile

• Demonstrated ability to delight customers through outstanding service.
• A quick learner capable of performing effectively under pressure.
• A preference for autonomous work and taking ownership of responsibilities.
• A proactive approach to personal and professional improvement.

Required Background

• Experience in handling large project contracts.
• A solid understanding of contract and commercial principles.
• Good understanding of financial aspects related to sales and projects.