Promoter

About the Role

Al Hassan Ghazi Ibrahim Shaker Co. is seeking a Promoter to join their team in Riyadh. This full-time role is focused on driving sales of air conditioning and home appliance products within the showroom. The Promoter will engage customers, understand their needs, and provide product recommendations to achieve sales targets.

Role Overview

The Retail Promoter is responsible for delivering an excellent customer experience by actively engaging with customers, identifying their requirements, and recommending suitable air conditioning and home appliance solutions. A strong focus will be placed on maintaining comprehensive product knowledge, particularly regarding various air conditioning systems, to support effective sales and customer inquiries.

Key Responsibilities

• Actively approach and engage customers in the showroom in a professional manner.
• Identify customer requirements and recommend suitable air conditioning and home appliance solutions.
• Explain product features, specifications, energy efficiency ratings, and warranty details clearly and accurately.
• Promote ongoing offers, promotions, and bundled deals to maximize sales value.
• Close sales effectively and support customers through the purchase decision process.
• Maintain strong technical knowledge of air conditioning products, including split AC, window AC, cassette, ducted, and inverter systems.
• Stay updated on new product launches, features, and competitor offerings.
• Demonstrate proper usage, installation requirements, and maintenance guidelines to customers.
• Ensure product displays are clean, organized, and visually appealing at all times.
• Monitor stock availability and report low or fast-moving items to showroom management.
• Ensure correct price tags, promotional materials, and product information are displayed.
• Achieve individual and team sales targets on a daily, weekly, and monthly basis.
• Provide sales feedback, customer insights, and market trends to supervisors.
• Accurately record sales transactions and customer details as per company procedures.
• Handle customer inquiries, complaints, and concerns professionally and escalate when required.
• Support customers with after-sales coordination related to delivery, installation, or service requests.
• Build long-term customer relationships to encourage repeat business and referrals.

Qualifications and Experience

• 2-5 years of experience in a relevant field.
• Ability to work flexible shifts, including weekends and holidays.
• Target-driven mindset with a professional and presentable appearance.

Work Environment

This is a full-time position based in Riyadh, requiring presence within the showroom environment to directly engage with customers and manage product displays.