Receptionist

About the Role

Alfanar Projects is seeking a Receptionist to join its team in Riyadh. This full-time role is central to ensuring smooth reception services, providing essential administrative support, and serving as the primary point of contact for visitors and tenants. The successful candidate will contribute to maintaining an organized and efficient office environment.

Key Responsibilities

• Manage the scheduling and reservation of all meeting and conference rooms, ensuring proper preparation and optimal space allocation.
• Act as the main point of contact for tenants and building occupants, providing administrative support for inquiries, requests, and complaints.
• Handle complaints received via various communication channels, resolving issues promptly and professionally to ensure tenant satisfaction.
• Coordinate with internal divisions and departments to ensure seamless service delivery to tenants, visitors, and guests.
• Oversee all Head Office reception procedures, including greeting visitors, registering information in the visitor log, and issuing access cards.
• Manage the sending and receiving of DHL shipments, ensuring accurate data entry and timely delivery communication with recipients.

Professional Competencies

• Ability to continuously update soft and technical skills relevant to the role.
• Perform planned activities to meet operational targets, utilizing resources effectively within cost and time constraints, and providing periodic reports on task execution.
• Proactively solve operational problems and escalate complex issues when necessary.
• Ensure adherence to quality requirements, contributing to effective quality control processes.
• Coordinate and improve business processes, including written systems, policies, and procedures, seeking automation opportunities.
• Comply with all relevant company policies, procedures, and work instructions.
• Ensure compliance with health, safety, and environmental management procedures within the defined work area.

Qualifications and Experience

• Academic Qualification: Diploma Degree in Administration or any relevant field.
• Work Experience: 2 to 4 years of experience in a similar role.

Work Location and Type

This is a full-time position based at Alfanar Projects' Head Office in Riyadh, Saudi Arabia.

Application Information

Interested candidates are invited to submit their applications for this role.