Relationship Manager📣 إعلان

منذ يوم واحد

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About Lendo and the Role

Lendo is seeking a Relationship Manager to join its growing team in Riyadh. This full-time role is central to building and nurturing client relationships, identifying new business opportunities, and facilitating access to financing for SMEs. Operating within a fast-paced FinTech environment, the Relationship Manager will contribute to Lendo's mission of transforming business finance in Saudi Arabia through secure and transparent lending solutions. Candidates should possess 2-5 years of relevant experience.

Role Overview

The Relationship Manager is responsible for managing client accounts, driving business growth, and ensuring client satisfaction. This involves a blend of client engagement, business development, and sales activities to meet strategic objectives within the financial services sector.

Client Relationship Management

Maintain comprehensive knowledge of Lendo’s products, services, and industry trends.
Build and sustain strong relationships with prospective and existing clients, serving as a primary resource for financial solutions.
Conduct regular site visits and e-meetings to maintain client engagement and provide support.
Identify and understand client needs, goals, and challenges to recommend tailored solutions.
Provide in-depth product and service consultations, guiding clients through decision-making.
Ensure client satisfaction through seamless onboarding and ongoing support.
Address client concerns, issues, and complaints efficiently to ensure timely resolution and high satisfaction.
Foster long-term loyalty and trust by providing consistent and reliable support.

Business Development and Sales

Research and pursue new business opportunities to expand Lendo's client portfolio.
Identify and evaluate potential clients for compatibility with Lendo’s offerings.
Upsell and cross-sell relevant products and services to enhance client value and contribute to revenue targets.
Meet and exceed sales and revenue targets through active account management and leveraging growth opportunities.
Track and report on client engagement and revenue performance, providing insights to the sales team.

Qualifications and Experience

Proven experience (2-5 years) as a Relationship Manager or in a similar role within financial services, FinTech, or a related industry.
Strong understanding of financial products and services, with the ability to quickly learn and adapt to new solutions.
Excellent communication and interpersonal skills, with a focus on client engagement and satisfaction.
Ability to manage multiple accounts and prioritize workload effectively.
Analytical mindset with a proactive approach to identifying and resolving client issues.
Goal-oriented with a track record of meeting or exceeding revenue targets.