Reservations Agent

About the Role

Hilton is seeking a Reservations Agent to join its team in Riyadh, Riyadh, Saudi Arabia. This full-time role focuses on managing booking inquiries and ensuring a positive experience for guests. The Reservations Agent is responsible for converting inquiries into confirmed reservations and supporting sales efforts.

Responsibilities

• Provide customer service by responding promptly and professionally to inquiries from guests and team members.
• Secure individual bookings by converting guest inquiries into confirmed reservations.
• Maintain attention to detail by recording and processing all reservations accurately.
• Utilize proactive selling techniques to maximize room sales through promoting hotel services and upgrades.
• Support sales efforts by responding to sales inquiries and identifying potential leads for future business opportunities.

Qualifications and Requirements

Candidates should possess 0-1 years of experience. Success in this role is guided by Hilton's core values, which include a focus on Hospitality, Integrity, Leadership, Teamwork, Ownership, and a focus on the Now.

About Hilton

Hilton is a global leader in hospitality, recognized for its workplace culture. The company aims to provide exceptional experiences for guests and its team members. Hilton has received recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. The company is committed to setting new standards for travel through its brands and guest services.

Career Development

Hilton supports career development for its team members, whether they are starting their careers or exploring new opportunities within the hospitality sector.

Application Information

Further details regarding the application process are available on the Hilton Careers Blog.