Rider Compliance Assistant Manager

📣 إعلان

منذ يوم واحد

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

HungerStation is seeking a Rider Compliance Assistant Manager to join our team in Riyadh. This full-time role focuses on ensuring regulatory adherence and operational efficiency within our logistics and rider operations. The position requires a professional with 5-10 years of experience in compliance, logistics, or fleet management.

Key Responsibilities

Monitor rider permit validity, vehicle documentation, work authorizations, and road safety regulations to mitigate non-compliance risks.
Conduct regular compliance audits across logistics operational channels and identify potential gaps or non-conformities.
Oversee the implementation of updated regulatory guidelines into daily rider operations and fleet activities.
Collaborate with internal stakeholders, including Rider Operations, Experience, Supply, Optimization, and Performance teams, to align operational workflows with compliance rules.
Establish clear compliance control checkpoints within rider onboarding, dispatching, and performance processes.
Analyze rider compliance metrics and prepare detailed audit reports, highlighting areas for operational improvement.
Coordinate with external regulatory representatives and internal departments during audits, inspections, or official compliance inquiries.
Continuously review and update logistics compliance procedures, risk mitigation protocols, and operational Standard Operating Procedures (SOPs).
Develop corrective action plans for non-compliant rider cases, operational bottlenecks, or regulatory infractions.
Contribute to identifying opportunities for continuous improvement of processes and practices to enhance effectiveness.
Manage and monitor all HungerStation department operational governmental violations.

Required Knowledge and Experience

5–7 years of relevant experience in compliance, logistics operations, fleet management, or regulatory audit within Saudi Arabia.
Proven background in logistics or engineering operations managing driver/rider compliance and cross-functional workflows.
Strong working knowledge of local Saudi logistics and labor regulations (TGA, MHRSD, etc.).
Strong analytical skills with high proficiency in Excel and compliance tracking tools.

Education and Certifications

Bachelor’s degree in Supply Chain Management, Engineering, or a related discipline is required.
A Master’s degree in Supply Chain Management or a related discipline is preferred.
International certifications in Supply Chain Management are preferred.

Work Environment

This role is based in Riyadh and operates within a dynamic logistics environment, requiring collaboration with various internal teams and external regulatory bodies.