Stock and Back Office Executive

About the Role

Richemont is seeking a Stock and Back Office Executive to join their team in Riyadh. This full-time position focuses on maintaining an organized sales floor and executing essential operational tasks to ensure an efficient shopping environment.

Key Responsibilities

• Stock merchandise onto shelves and organize the sales floor to create a pleasant and safe shopping environment.
• Execute a broad range of established service operations tasks, including resolving subprocesses or decisions/parameters to provide efficient operations service.
• Support team members by performing routine inventory tasks and following established procedures.
• Train and coach colleagues to handle nonroutine transactional activities, stock shelves, replenish inventory, and present merchandise effectively.
• Conduct a range of customer service activities, including managing complex or atypical customer cases and inquiries.
• Organize work schedules to ensure task completion, coordinate with support services, and assign short-term tasks to team members as needed.
• Perform operational tasks by adhering to established processes, adjusting multiple settings or parameters to meet performance standards.
• Follow mandatory procedures and methods of work, including the use of personal protection equipment, to safeguard the environment and ensure the well-being of self and others.
• Prioritize workflow to meet quality and timeliness standards, utilizing performance management systems to enhance personal performance.

Qualifications and Experience

• Post-Secondary Non-Tertiary Education.
• Sound experience and understanding of straightforward procedures or systems.
• Limited managerial experience.

Work Environment

This role is based in Riyadh and operates on a full-time schedule. The position involves working within a team to ensure smooth retail operations and a positive customer experience.