Supply Chain Lead Public Sector

About Roche

Roche fosters a culture that values personal expression, open dialogue, and genuine connections, where individuals are respected for their unique qualities. The company aims to prevent, stop, and cure diseases, ensuring access to healthcare for current and future generations. This approach supports employees in thriving both personally and professionally.

The Role of Supply Chain Lead - Public Sector

Roche is seeking a Supply Chain Lead - Public Sector to join its team in Riyadh. This full-time role requires 7-10 years of experience and involves serving as the primary operational liaison between Roche Diagnostics Saudi Arabia, NUPCO, the Ministry of Health (MOH), and third-party logistics (3PL) providers. The lead will drive end-to-end customer fulfillment, streamline order-to-cash (O2C) processes, and build direct relationships with key public stakeholders.

Key Responsibilities

• Act as the primary point of contact for NUPCO and MOH supply chain and warehouses.
• Establish regular operational review cadences with the NUPCO Supply Chain team to align on tender fulfillment and delivery schedules.
• Represent Roche Diagnostics Saudi Arabia in operational forums, proactively resolving fulfillment bottlenecks and delivery disputes.
• Serve as the primary Supply Chain partner for the tender business, collaborating with the Head of Sales MOH while maintaining functional accountability within the Supply Chain organization.
• Establish and lead a regular Tender S&OP/governance process with MOH Sales, covering tender pipeline visibility, demand assumptions, supply feasibility, inventory readiness, execution risks, and customer commitments.
• Ensure joint Supply Chain–Commercial decision-making through transparent KPIs, documented assumptions, agreed actions, and clear escalation mechanisms. Unresolved cross-functional priorities will be escalated jointly to the Head of Supply Chain and Head of Sales MOH.
• Oversee the end-to-end order lifecycle for NUPCO / MOH tenders / purchase orders, ensuring accurate and timely fulfillment.
• Track and expedite the issuance of Goods Received Notes (GRNs) from NUPCO/MOH stores and MOH labs.
• Manage portal operations, specifically NUPCO platforms.
• Coordinate with local 3PL to ensure On-Time, In-Full (OTIF) deliveries across NUPCO warehouses and end customers.
• Monitor delivery windows and batch documentation to eliminate penalties and liquidated damages.

Experience and Qualifications

• A minimum of 7-10 years of relevant experience is required.

Work Type and Location

This is a full-time position based in Riyadh, Saudi Arabia.

Application Information

Salary details for this position will be disclosed during the application process.