Capacity Mgmt. Monitoring Team Leader

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Riyad Bank is seeking a Capacity Management Monitoring Team Leader to join its team in Riyadh, Saudi Arabia. This full-time role involves understanding business needs, and then developing, configuring, and delivering applications and systems to enhance the efficiency and effectiveness of business operations. The position requires 5-10 years of relevant experience.

Key Responsibilities

Implement approved departmental policies, processes, and procedures, providing instructions to subordinates and monitoring adherence.
Monitor day-to-day operations to ensure compliance with established standards and procedures within SLA guidelines, ensuring all operations are completed within target timeframes.
Perform daily operational tasks to maintain system and application stability, ensuring smooth daily job execution and proper functioning of backup and disaster recovery sites.
Communicate with business operations to identify and clarify business needs, analyzing these needs to support the introduction of suitable solutions.
Monitor local and international trends and best practices in banking operating systems, proposing improvements to increase operational efficiency and speed.
Ensure a consistent and streamlined unit structure to achieve error-free processing and high service turnaround.
Archive all documents according to policies and guidelines for sustainable operational efficiency.
Contribute to identifying opportunities for continuous improvement in systems, processes, and practices, considering international best practices, business process improvement, cost reduction, and productivity enhancement.
Direct and supervise data analysis to establish trends and identify efficiency/quality opportunities for corrective or improvement actions.
Review and lead the preparation of statistical reports for senior management decision-making.
Ensure compliance with all relevant safety, quality, and environmental management policies, procedures, and controls across the department.
Complete assignments and ad-hoc requirements from business and Operations Management as directed.

Experience and Qualifications

A minimum of 5 to 10 years of relevant professional experience.
Demonstrated ability to understand and translate business needs into technical requirements.
Experience in system development, configuration, and delivery within a banking or financial services environment.

Skills and Competencies

Strong analytical skills to identify business needs and propose effective solutions.
Proficiency in monitoring day-to-day operations and ensuring compliance with established standards.
Ability to manage system stability, backups, and disaster recovery processes.
Excellent communication skills for interacting with business operations and senior management.
Leadership capabilities to direct analysis and supervise report preparation.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic banking environment focused on operational efficiency and continuous improvement.