Credit Collections Clerk III

About Medtronic

Medtronic is a global leader in healthcare technology, committed to alleviating pain, restoring health, and extending life. With 95,000 employees across more than 150 countries, the company focuses on developing innovative medical technologies that improve the lives of over 72 million patients annually. This role offers an opportunity to contribute to the future of healthcare within a purpose-driven environment.

The Credit and Collections Function

The Credit & Collections function supports Medtronic's operations in Saudi Arabia by managing customer receivables, ensuring timely payments, resolving account discrepancies, and minimizing credit risk. The team collaborates with healthcare customers, Sales, Customer Care, and Finance to maintain accurate accounts and facilitate efficient collections. This full-time position is based in Riyadh and offers a flexible work arrangement.

Role Overview: Credit - Collections Clerk III

As a Credit - Collections Clerk III, you will be responsible for managing a portfolio of customer accounts, overseeing overdue payments, reconciling balances, and resolving invoice discrepancies. This role involves working closely with healthcare customers, Sales, Customer Care, and Finance to address payment barriers and ensure the accuracy of account records. Your contributions will directly impact timely collections, reduce overdue receivables, and strengthen customer relationships.

Primary Responsibilities

• Manage a portfolio of customer accounts and follow up on overdue payments to support timely collections.
• Reconcile customer balances and resolve discrepancies related to invoices, payments, and credit notes.
• Coordinate with Sales, Customer Care, and Finance teams to resolve disputes and remove payment barriers.
• Monitor payment commitments and escalate overdue accounts or potential credit risks in accordance with company procedures.
• Maintain accurate records of collection activities, customer communications, and account status.
• Prepare accounts receivable updates, highlighting overdue balances, collection progress, and necessary follow-up actions.

Qualifications and Experience

• A minimum of 2-5 years of relevant experience in credit and collections.
• Demonstrated ability to manage customer accounts and resolve payment-related issues.
• Strong communication and coordination skills for effective collaboration with internal and external stakeholders.

Location and Work Type

This full-time position is based in Riyadh, Saudi Arabia, and offers a flexible work arrangement. The salary for this role will be discussed during the interview process.