Digital Solutions Expert

About the Role

Roche is seeking a Digital Solutions Expert to join the navify Lab Solutions team in Riyadh. This full-time role involves transforming clinical laboratories and healthcare systems through the deployment of digital health innovations. The expert will guide the technical journey from design and integration to troubleshooting and customer training, contributing to improved patient outcomes through smart laboratory technologies.

Role Context

The Digital Solutions Expert plays a key role in enhancing the patient journey by embracing emerging innovations. This position requires a collaborative problem-solver with a passion for digital healthcare, technical excellence, and a forward-thinking approach to technology. The expert will be instrumental in ensuring access to healthcare today and for future generations.

Key Responsibilities

• Lead the deployment, configuration, and optimization of digital health platforms at partner hospital and laboratory sites.
• Ensure seamless connectivity between healthcare platforms and Hospital and Laboratory Information Systems (HIS/LIS) using standard communication protocols such as HL7 and ASTM.
• Provide technical advisory services, including impactful demonstrations and translating system capabilities into clinical and operational benefits, supporting pre-sales engagements.
• Deliver tailored technical onboarding and continuous training to laboratory teams to ensure high system reliability and clinical confidence.
• Implement strict data protection, cloud security, and regulatory standards to safeguard sensitive healthcare environments during every implementation.
• Collaborate with regional and global engineering teams to share field insights and contribute to the development of future digital diagnostics.

Qualifications and Experience

• 2-5 years of relevant experience.
• Demonstrated passion for digital healthcare and technical excellence.
• Experience with technical integrations and interoperability in healthcare settings.
• Familiarity with standard communication protocols such as HL7 and ASTM.
• Ability to deliver technical training and support to clinical users.
• Understanding of data protection, cloud security, and regulatory standards in healthcare.

About Roche

Roche is dedicated to advancing science and ensuring access to healthcare globally. With over 100,000 employees, the company focuses on delivering life-changing healthcare solutions. Roche treats over 26 million people with its medicines and conducts over 30 billion tests using its Diagnostics products. The company fosters an environment that encourages personal expression, open dialogue, and genuine connections, valuing each individual's unique contributions.

Application Process

Join Roche to contribute to building a healthier future. Every voice matters in our mission to prevent, stop, and cure diseases. Roche is an Equal Opportunity Employer.