Executive Event Sales📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Executive Event Sales Role

W Hotels is seeking an Executive Event Sales professional to join their team in Riyadh, Saudi Arabia. This full-time position involves managing guest interactions, maximizing revenue through sales techniques, and supporting the Sales & Marketing department. The role requires 2-5 years of relevant experience.

Key Responsibilities

Contacting relevant individuals or departments (*, Sales, Data Administration, Accounting) to resolve guest calls, requests, or problems.
Utilizing sales techniques to maximize revenue while maintaining guest loyalty, including up-selling.
Determining and providing complimentary gifts to guests as a token of appreciation for their patronage (*, rewards points, show tickets, gift certificates).
Promoting awareness of the brand image both internally and externally.
Processing requests for redeeming Marriott Rewards points.
Handling all reservation requests, changes, and cancellations received via phone, fax, or mail.
Entering Marriott Rewards information into the appropriate software when taking guest reservations.
Answering, recording, and processing all guest calls, requests, questions, or concerns.
Performing general office duties to support Sales & Marketing, such as filing, sending emails, typing, and faxing.

Operational Support and Standards

Assisting management in training and motivating employees, serving as a role model.
Adhering to all company policies and procedures, ensuring a clean and professional uniform and personal appearance, maintaining confidentiality of proprietary information, and protecting company assets.
Welcoming and acknowledging all guests according to company standards, anticipating and addressing guests’ service needs, and thanking guests with genuine appreciation.
Communicating with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones using appropriate etiquette.
Developing and maintaining positive working relationships with colleagues, supporting the team to achieve common goals, and listening and responding appropriately to the concerns of other employees.
Monitoring the performance of others to ensure adherence to quality expectations and standards.

Physical Requirements and General Duties

Reading and visually verifying information in various formats.
Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.
Performing other reasonable job duties as requested by Supervisors.

Qualifications and Experience

Candidates for this role should possess 2-5 years of experience in a relevant field. The position requires a professional who can effectively manage guest relations and support sales and marketing initiatives.