Executive Event Sales📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Executive Event Sales Role

W Hotels is seeking an Executive Event Sales professional to join their team in Riyadh, Saudi Arabia. This full-time position involves maximizing revenue through sales techniques while maintaining guest loyalty. The role focuses on managing guest interactions, processing requests, and supporting sales and marketing efforts.

Key Responsibilities

Resolve guest calls, requests, or problems by contacting appropriate departments such as Sales, Data Administration, or Accounting.
Utilize sales techniques to maximize revenue, including up-selling, while preserving existing guest loyalty to Marriott.
Determine and provide complimentary gifts to guests as appreciation for their patronage, such as rewards points, show tickets, or gift certificates.
Promote awareness of the brand image both internally and externally.
Process requests for redeeming Marriott Rewards points.
Handle all reservation requests, changes, and cancellations received via phone, fax, or mail.
Enter Marriott Rewards information into the relevant software when taking guest reservations.
Answer, record, and process all guest calls, requests, questions, or concerns.
Perform general office duties to support the Sales & Marketing department, including filing, sending emails, typing, and faxing.

Operational and Support Duties

Assist management in training and motivating employees, serving as a role model.
Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
Maintain confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address their service needs, and express genuine appreciation.
Communicate professionally and clearly, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with colleagues, support the team in achieving common goals, and respond appropriately to concerns.
Monitor the performance of others to ensure adherence to quality expectations and standards.
Read and visually verify information in various formats.
Perform physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
Execute other reasonable job duties as requested by Supervisors.

Qualifications and Experience

Candidates for this role should possess 2-5 years of relevant experience. The position requires a professional who can manage guest relations effectively and support sales and marketing initiatives within a hospitality environment.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within the W Hotels organization. The role involves working collaboratively within a team to achieve departmental and company objectives.