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نوع العقددوام كامل
طبيعة الوظيفةبالموقع
الموقعالرياض

وصف الوظيفة

About the Role

Hilton is seeking an Executive Lounge Manager to oversee the daily operations of the Executive Lounge in Riyadh, Saudi Arabia. This full-time role involves ensuring a high standard of hospitality and delivering memorable experiences for guests, particularly executive and VIP guests.

Responsibilities

  • Lead the daily execution of Executive Lounge service standards to ensure a seamless guest experience.
  • Uphold brand and quality standards to meet the expectations of executive and VIP guests.
  • Respond to guest enquiries and complaints promptly and professionally.
  • Ensure guest supplies are consistently stocked and lounge areas meet cleanliness and service standards.
  • Lead and develop the team, ensuring members are knowledgeable about hotel services, VIP preferences, and local attractions, and consistently provide professional hospitality.
  • Maintain compliance with health, safety, and sanitation regulations to ensure guest and team member wellbeing.

Qualifications and Requirements

Candidates should possess 5-10 years of relevant experience. The role requires individuals who demonstrate the following core values:

  • A commitment to hospitality.
  • Acting with integrity and ethical conduct.
  • Inspiring others through leadership.
  • A belief in teamwork for optimal outcomes.
  • A sense of ownership and accountability.
  • A focus on the present, bringing urgency and discipline to tasks.

About Hilton

Hilton is a global leader in hospitality, recognized for its workplace culture and commitment to guest experiences. The company has welcomed over 3 billion guests worldwide and maintains a vision to provide hospitality globally. Hilton has received recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.

Work Environment

This is a full-time position located in Riyadh, Riyadh, Saudi Arabia. Hilton supports career development for its team members.


متطلبات الوظيفة

  • تتطلب ٥-١٠ سنوات خبرة

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