Manager Operational Technology Infra Structure Hosting & Connectivity

About the Role

Ma’aden is seeking a Manager, Operational Technology Infra-Structure, Hosting & Connectivity to lead the operational technology (OT) infrastructure, hosting, and connectivity environments. This full-time role, based in Riyadh, involves ensuring reliable, secure, and high-performance industrial technology services across various sites. The Manager will oversee the operation and lifecycle of OT compute, storage, virtualization, edge platforms, hosted OT systems, and industrial network connectivity to support safe operations, digital initiatives, data platforms, and enterprise integration.

Key Responsibilities

• Operate and maintain OT servers, storage, virtualization, hosting platforms, and edge compute environments across industrial sites.
• Ensure the availability, performance, capacity, and reliability of hosted OT systems, including MES, LIMS, historians, and edge nodes.
• Execute routine maintenance, patching, upgrades, backups, lifecycle management, and infrastructure health monitoring activities.
• Oversee OT network infrastructure across plant, site, and industrial control environments, ensuring stable and secure connectivity.
• Implement OT infrastructure, hosting, connectivity, and edge platform standards across sites and operational environments.
• Support the modernization of legacy hardware, operating systems, virtualized environments, industrial networks, and hosted OT platforms.
• Implement redundancy, backup, recovery, monitoring, incident response, and operational resilience practices for OT infrastructure and hosted systems.
• Lead the OT infrastructure, hosting, and connectivity team in delivering reliable operational support and improvement initiatives.
• Manage vendor support, service delivery, technical escalations, maintenance windows, and infrastructure delivery commitments.

Operational Management and Standardization

This role involves ensuring OT hosting services support operational continuity, plant availability, and approved digital enablement requirements. It includes applying standardized network configurations, segmentation principles, connectivity patterns, and performance monitoring practices. The Manager will coordinate with cybersecurity, infrastructure, site engineering, and enterprise connectivity teams to maintain reliable OT-IT integration and promote reusable configurations and consistent support models.

Reliability and Resilience

The Manager will monitor infrastructure health and respond to incidents impacting availability, performance, reliability, connectivity, or hosted OT services. A key aspect of the role is leading root-cause analysis and corrective actions for recurring OT infrastructure, hosting, and connectivity issues, ensuring operational support processes protect plant continuity, safety, cyber resilience, and agreed service levels.

Team and Stakeholder Collaboration

The role requires strong leadership in coordinating with cloud, connectivity, cybersecurity, platform, data, application, and site teams to resolve dependencies and execution risks. Maintaining clear operating procedures, service dashboards, risk logs, and stakeholder communications for OT infrastructure services is also essential.

Qualifications and Experience

• 8-12 years of relevant experience in operational technology infrastructure, hosting, and connectivity.
• Demonstrated ability to manage and maintain OT compute, storage, virtualization, and network environments.
• Experience with lifecycle management, modernization, and operational resilience practices for industrial systems.