Product Manager📣 إعلان

About the Role

Elm Company is seeking a Product Manager to join our team in Riyadh. This full-time role focuses on the management and continuous enhancement of digital products. The Product Manager coordinates product requirements, operational readiness activities, technical enablement initiatives, and stakeholder engagement efforts to ensure product stability and support various deployment models such as White Label and On-Premise offerings. This position facilitates collaboration between product and technical teams, contributing to product enhancements that align with business objectives and customer needs.

Product Requirements and Analysis

• Gather and document product requirements from stakeholders and customers.
• Support the preparation and prioritization of product backlogs, assisting in defining user stories and acceptance criteria.
• Maintain product requirement documentation and traceability.
• Collect customer feedback and analyze business requirements to support product improvement initiatives based on market needs.
• Document emerging opportunities and customer expectations, contributing to product value proposition development.

Product Operations and Release Management

• Coordinate with technology and operations teams to support product operational requirements.
• Follow up on infrastructure, deployment, and environment-related dependencies and support resolution of operational issues impacting product performance.
• Support the planning and implementation of product enhancements and releases, tracking progress and coordinating required stakeholder inputs.
• Participate in testing and validation activities, monitoring implementation outcomes and collecting feedback.
• Support product readiness activities related to White Label deployments and assist in preparing operational and business requirements for On-Premise implementations.

Stakeholder Collaboration and Documentation

• Maintain product documentation, user guides, and operational references, ensuring documentation reflects current product features and processes.
• Support knowledge transfer activities related to product capabilities and contribute to improving product information availability.
• Collaborate with sales, product, operations, and technical teams to support product objectives and assist in responding to stakeholder inquiries.
• Support workshops, meetings, and requirement gathering sessions, facilitating alignment between business and technical stakeholders.

Performance Monitoring and Compliance

• Track product KPIs and operational performance indicators, supporting the preparation of product performance reports and dashboards.
• Identify issues and improvement opportunities, contributing to continuous product improvement activities.
• Follow all relevant departmental policies, processes, standard operating procedures, and instructions.
• Comply with all relevant safety, quality, environmental management policies, and information security practices and standards to ensure data integrity and confidentiality.

Required Experience

Candidates for this role should possess 2-5 years of relevant experience in product management or a related field.