Sales Manager Saudi Only

About the Role

The Luxury Collection is seeking a Sales Manager for a full-time position in Ad Diriyah, Riyadh, Saudi Arabia. This role is responsible for proactively soliciting and managing sales opportunities, ensuring proper and timely business turnover for service delivery. The Sales Manager will contribute to leading daily sales activities, focusing on building long-term customer relationships to achieve sales objectives, and will also be accountable for achieving personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.
• Participate in sales calls with team members to acquire and close new business.
• Execute operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Analyze market conditions, including competitor strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
• Secure optimal opportunities for the location based on market conditions and specific needs.
• Understand the primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to increase account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations and interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

• 0-1 years of experience in a relevant sales role.
• Demonstrated ability to proactively solicit and handle sales opportunities.
• Proven capability to build and maintain strong customer relationships.

Work Environment

This is a full-time position based in Ad Diriyah, Riyadh, Saudi Arabia, within The Luxury Collection. The role involves working collaboratively with internal and external stakeholders to achieve sales objectives and deliver high-quality service.