Sales & Operations Manager Arabic Speaking Required

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Dr Scent SA is undergoing a strategic restructuring and is seeking a Sales & Operations Manager. This full-time position is based in Riyadh, Saudi Arabia. The role requires a proactive leader capable of revitalizing the company's retail footprint and driving growth in a fast-evolving luxury market. The ideal candidate will combine market insight with aggressive operational execution to rebuild team culture, modernize store operations, and achieve consistent, scalable revenue growth.

Key Responsibilities

Develop and execute annual sales strategies aligned with company targets, driving retail, wholesale, and e-commerce revenue growth.
Set sales KPIs, targets, and incentive schemes, monitoring performance metrics such as sell-through, ATV, conversion rate, and footfall.
Identify expansion opportunities, including new stores, kiosks, distributors, and export markets.
Oversee daily retail operations across all branches, ensuring SOP compliance and operational consistency.
Optimize store productivity (sales per sqm, staffing ratio) and implement best practices in customer journey and service excellence.
Conduct regular store audits and performance reviews.
Ensure optimal stock levels, reduce stock aging, and monitor demand forecasting and replenishment cycles.
Collaborate with procurement and warehouse teams to minimize shrinkage and stock discrepancies.
Rebuild and motivate the sales team, fostering a high-performance, competitive, and target-driven mindset.
Identify performance gaps and provide coaching to Fragrance Advisors and Store Leads in advanced luxury sales techniques.
Collaborate with the Finance Team to review monthly store sales performance, margins, and operational expenses.
Control store-level operational costs (OPEX) such as staff scheduling/overtime, store maintenance, and local expenses to maximize retail profitability.
Provide accurate daily/weekly sales data, forecasts, and field insights to the Finance Team to support budget preparation.
Coordinate with the Accountant to monitor inventory valuation, shrinkage costs, and ensure all store sales transactions align with financial records.

Required Experience and Attributes

5-10 years of relevant experience.
Demonstrated ability to achieve results through a hands-on approach, with significant time spent in stores and in the field.
Proven resilience and adaptability to thrive in shifting environments, restructuring phases, or turnaround situations.
Analytical skills combined with an action-oriented mindset, capable of identifying issues from retail data and implementing solutions promptly.