Senior Network Engineer IT

About the Role

RAWAJ, a leading Saudi technology and systems integration company, is seeking a Senior Network Engineer to join its IT team in Riyadh. This full-time role involves designing, implementing, maintaining, and supporting enterprise network infrastructure, ensuring high availability, security, and performance across various network environments. The position requires an experienced professional capable of managing complex network operations and providing technical guidance.

Company Overview

RAWAJ specializes in delivering innovative enterprise IT infrastructure, cybersecurity, cloud, networking, and digital transformation solutions. The company serves government, enterprise, and commercial customers across the Kingdom of Saudi Arabia.

Key Responsibilities

• Design, implement, configure, and maintain enterprise LAN/WAN infrastructure to ensure network availability, performance, scalability, and reliability.
• Configure and support Cisco routers, switches, MPLS, VPN, VLAN, QoS, OSPF, and BGP across enterprise network environments.
• Deploy, monitor, maintain, and troubleshoot satellite/VSAT, wireless, and mobility network services.
• Configure and manage Palo Alto and FortiGate firewalls, including security policies, NAT, VPN, access control, and network security requirements.
• Monitor network availability and performance, identify potential issues, and resolve complex routing, switching, firewall, WAN, and connectivity incidents.
• Plan and execute network upgrades, migrations, configuration changes, and high-availability solutions with minimal operational disruption.
• Coordinate with service providers, infrastructure, cybersecurity, systems, and application teams to ensure effective network delivery, integration, and issue resolution.
• Lead critical network incidents and provide advanced Tier 2/3 technical support, ensuring timely troubleshooting and resolution of complex technical issues.
• Maintain accurate network diagrams, configurations, inventories, technical documentation, and operating procedures.
• Provide technical guidance, knowledge sharing, and support to junior network engineers and technicians.

Qualifications and Experience

• Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field.
• Minimum of 5–7 years of experience in enterprise network engineering, preferably within a large-scale technology or enterprise environment.
• Strong hands-on experience with LAN, WAN, MPLS, satellite/VSAT, wireless, and mobility networks.
• Solid experience with Cisco routers, switches, and enterprise networking platforms.
• Strong knowledge of MPLS, WAN, VPN, VLAN, QoS, OSPF, and BGP.
• Hands-on experience with Palo Alto and FortiGate firewalls, including network security, policies, NAT, VPN, and access control.
• Strong understanding of network monitoring, performance analysis, troubleshooting, and incident management.
• Experience in network upgrades, migrations, configuration changes, and high-availability solutions.
• Proven ability to troubleshoot and resolve complex routing, switching, firewall, WAN, and connectivity issues.
• Strong experience coordinating with service providers and cross-functional infrastructure, cybersecurity, systems, and application teams.
• Excellent analytical, troubleshooting, communication, documentation, and problem-solving skills, with the ability to work effectively under pressure.
• CCNA or CCNP certification is mandatory; relevant Cisco, Palo Alto, Fortinet, wireless, or network security certifications are an advantage.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a fast-paced technology solutions environment. The role involves coordinating with internal and external stakeholders to ensure effective network delivery and issue resolution.