Team Leader Showroom Sales

About the Role

Alfanar Projects is seeking a Team Leader, Showroom Sales to join their team in Riyadh. This full-time role requires 2-5 years of experience and involves leading and guiding a showroom team to achieve business targets related to sales volume, stock management, and customer satisfaction. The Team Leader will also coordinate showroom sales operations and strategies.

Key Responsibilities

• Build rapport with key customers and guide the team in implementing effective showroom sales strategies to increase sales.
• Understand customer needs and provide solutions using company products and services, including leading product demonstrations.
• Monitor and ensure showroom product displays are updated and well-organized.
• Follow up on sales operation procedures, including payment entry and invoice issuance, and close sales deals.
• Ensure adherence to sales terms and conditions in line with company policies and procedures.
• Drive the team to achieve annual sales objectives and budget by product volume, value, and selling price.
• Coordinate with merchandising to create product display plans and design concepts.
• Interact with other departments such as brand management and logistics as required.
• Maintain accurate customer records and submit sales reports, measuring performance and market changes.
• Study competitor activity in the assigned territory and provide feedback to the sales manager.
• Enforce in-store security and health and safety procedures and regulations.

Leadership and Management

• Recruit, recognize, and cultivate high performers to develop a robust second line of management.
• Identify low performers and guide them towards improvement or manage their release.
• Ensure fair treatment of subordinates without discrimination, basing assessments on performance and results.
• Ensure the availability of a delegation of authority matrix in line with company policy.

Operational Accountability

• Take full responsibility for operations and deliverables as per the job description and company guidelines.
• Anticipate problems and take proactive steps to prevent them, making timely and proper decisions.
• Deliver required results in a timely manner, meeting quality and cost standards.
• Contribute tangibly to the area of operation, exceeding business expectations.

Business Planning and Development

• Translate corporate goals into business plans, and plan, follow up, and execute these plans.
• Monitor plan performance, initiate actions to strengthen results, and take corrective measures.
• Provide periodic work progress reports and monitor/control budgets and expenses for optimum cost efficiency.
• Develop the organizational structure based on current and future requirements.
• Ensure job descriptions are available for all roles and deployed effectively.
• Develop and coordinate well-defined written systems, policies, and procedures, seeking automation opportunities.
• Be proficient in IT solutions relevant to the job and business, promoting their full utilization.

Quality and Adaptability

• Uphold quality as a prime competitive advantage, acting accordingly in all tasks.
• Adapt to new techniques, technologies, management structures, and business models.
• Ensure a safe, secure, and legal work environment in accordance with standard regulations.