Housekeeping Manager

About the Role

IHG Hotels & Resorts is seeking a Housekeeping Manager to join their team in Taif, Makkah, Saudi Arabia. This full-time position requires 2-5 years of relevant experience and focuses on maintaining high standards of cleanliness and guest satisfaction within the hotel environment.

Key Responsibilities

• Lead, manage, coach, and inspire the Housekeeping team, fostering a culture of collaboration, accountability, and continuous improvement.
• Ensure all guest rooms, suites, public areas, and back-of-house spaces meet the highest standards of cleanliness, presentation, and quality, in line with IHG brand standards.
• Collaborate with the Front Office and other operational departments to anticipate guest needs, accommodate special requests, and provide personalized attention for VIPs and returning guests.
• Conduct regular inspections and quality assessments, identify areas for improvement, and implement procedures to safeguard hotel standards and enhance the guest experience.
• Oversee the purchasing, storage, and distribution of linen, amenities, cleaning products, and equipment, ensuring efficient stock management, minimizing waste, and supporting sustainability initiatives.
• Contribute to departmental budget preparation and management, monitor costs and productivity, and identify opportunities to improve operational efficiency without compromising quality.
• Maintain a safe working environment by ensuring adherence to health, safety, hygiene, environmental regulations, and internal hotel procedures.
• Build strong working relationships with other Heads of Department to ensure seamless communication, effective planning, and an outstanding overall guest experience.
• Oversee deep-cleaning programs, periodic maintenance activities, and special projects, providing hands-on support to the team when operational demands require it.
• Identify training needs, support individual development, and create an environment where colleagues feel valued, motivated, and empowered.

Experience and Qualifications

Candidates for this role should possess 2-5 years of experience in a relevant housekeeping management position, demonstrating a proven ability to lead teams and maintain high operational standards.

Work Environment and Culture

IHG Hotels & Resorts is committed to fostering an inclusive environment where diversity is celebrated, and colleagues are encouraged to bring their authentic selves to work. The company provides equal employment opportunities and promotes a culture of trust, support, and acceptance, valuing different backgrounds, experiences, and perspectives. Employees are supported through a wellbeing framework that addresses health, lifestyle, and workplace needs.

Application Process

Interested candidates who believe they are a strong fit for this role are encouraged to apply. Join IHG Hotels & Resorts and become part of a global team.