Engineer Shift

About the Role

Sheraton Hotels & Resorts is seeking an Engineer Shift to join their team in Medina, Al Madinah. This full-time position involves responding to guest repair requests, performing preventive maintenance, and ensuring the proper functioning of hotel equipment and systems. The role requires 0-1 years of experience in a related field.

Key Responsibilities

• Respond to and address guest repair requests, communicating with guests to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, or machines and carry necessary equipment such as tools and radios.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and ensure thorough cleanup of the work area.
• Test, troubleshoot, and perform basic repairs on various equipment, plumbing (*, plunging toilets, unclogging drains), electrical components, and other guestroom items.
• Program TVs and carry out general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping, including external landscaping sprinklers.
• Follow all company safety and security policies and procedures, report maintenance problems, safety hazards, accidents, or injuries, complete safety training, and properly store flammable materials.
• Ensure a clean and professional appearance, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Communicate professionally and clearly with others.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance, and heavier items with assistance.
• Navigate stairs, service ramps, and ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Required Skills and Knowledge

• Basic knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical systems, mechanical systems, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building maintenance.
• Basic computer skills, including inputting air handler schedules and making temperature changes.

Qualifications and Experience

• 0-1 years of experience in a relevant field.

Work Environment

This is a full-time position based in Medina, Al Madinah, within the hospitality sector at Sheraton Hotels & Resorts.