Digital Product & Portfolio Manager

📣 إعلان

منذ يوم واحد

	نوع العقد	دوام جزئي
	طبيعة الوظيفة	بالموقع
	الموقع	جدة

وصف الوظيفة

About the Role

Astek is seeking a Digital Product & Portfolio Manager to lead the business-side coordination of a portfolio of digital products, platforms, and capabilities for one of our clients. This part-time role is based in Makkah, with operations in Jeddah and Makkah. The successful candidate will translate customer and business needs into clear product roadmaps, prioritized initiatives, and delivery-ready requirements.

Role Context and Collaboration

This is a hands-on position that requires close collaboration with various teams, including business, technology, architecture, UX/CX, data, cybersecurity, and external partners. The manager will be responsible for maintaining an integrated roadmap across digital products, customer journeys, platforms, and strategic initiatives, ensuring alignment with overall business objectives.

Key Responsibilities

Maintain an integrated roadmap across digital products, customer journeys, platforms, and strategic initiatives.
Assess and prioritize opportunities based on business value, customer impact, readiness, risk, dependencies, and strategic alignment.
Lead discovery and define customer problems, use cases, capabilities, requirements, and success measures.
Coordinate connected capabilities across eCommerce, CRM, customer engagement, Voice of Customer, analytics, AI, automation, and partner platforms.
Manage product backlogs, epics, user stories, acceptance criteria, and release scope.
Coordinate business-side delivery from design and build through testing, launch, stabilization, and ongoing optimization.
Work with Architecture and Engineering to assess solution options, including build, buy, reuse, and hybrid approaches.
Monitor adoption, conversion, customer experience, and operational performance; recommend improvements.
Support portfolio governance, executive reporting, business cases, investment analysis, and vendor coordination.
Coordinate UAT, operational readiness, launch requirements, and inputs from cybersecurity, privacy, legal, accessibility, and quality teams.