Freight Forwarding Manager

About Abdul Latif Jameel Logistics

Abdul Latif Jameel Logistics (ALJ Logistics) operates within Abdul Latif Jameel Enterprises' transportation business. The company focuses on logistics operations and commercial services, including freight forwarding, transportation, warehousing, customs coordination, and cross-border logistics.

The Role of Freight Forwarding Manager

Abdul Latif Jameel Enterprises is seeking a Freight Forwarding Manager to join their team in Jeddah. This full-time role involves managing end-to-end air, sea, and land freight forwarding operations. The manager will be responsible for delivering reliable, compliant, and profitable services while meeting customer commitments and strengthening carrier and agent performance. The position requires 5-10 years of experience in the field.

Key Responsibilities

• Plan and control daily import, export, and cross-trade forwarding operations across air, sea, and land modes.
• Ensure accurate booking, documentation, customs coordination, shipment tracking, billing readiness, and exception management.
• Coordinate closely with Sales, Finance, Transportation, Warehousing, Customs, carriers, and overseas agents.
• Manage carrier, agent, broker, and subcontractor performance, rates, allocations, and service levels.
• Escalate material service, compliance, cost, and customer risks promptly with proposed corrective actions.
• Monitor shipment profitability, operational cost, demurrage, detention, claims, and revenue leakage.
• Maintain compliance with customs, dangerous goods, sanctions, trade, security, and company requirements.
• Lead and develop the operations team, balancing workload, enforcing SOPs, and maintaining service continuity.
• Standardize forwarding workflows and introduce automation for booking, documentation, tracking, and customer visibility.

Qualifications and Experience

• Bachelor's degree in Logistics, Supply Chain, Transportation, Business Administration, or a related field.
• Minimum of 8 years of experience in freight forwarding.
• At least 3 years of experience in a supervisory or management role.
• FIATA, IATA, Dangerous Goods, Customs, or Supply Chain certification is preferred.

Work Environment

This is a full-time position based in Jeddah, offering an opportunity to contribute to a key area of Abdul Latif Jameel Enterprises' transportation business.

Application Process

Salary for this position will be disclosed during the interview process.