Representative Outdoor Sales I EXA Ceramics

About the Role

Alfanar is seeking a Representative Outdoor Sales I EXA Ceramics to join their team in Makkah, specifically covering Jeddah and Makkah cities. This full-time role is responsible for driving sales and building relationships with customers in assigned territories. The position focuses on acquiring new business, promoting company products, and ensuring customer satisfaction through effective communication and support in outdoor or field settings. Candidates should have 2-5 years of relevant experience.

Key Responsibilities

• Actively prospect and acquire new customers within the assigned geographical area.
• Identify potential sales opportunities and generate leads through networking, cold calling, and attending trade events.
• Conduct product demonstrations and presentations to clients to drive sales.
• Build and maintain strong, long-lasting relationships with customers to ensure repeat business and serve as the primary point of contact for inquiries.
• Promote and represent the company’s products and services, ensuring alignment with customer needs.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Track and report on sales activities, opportunities, and outcomes, ensuring accurate forecasting.
• Monitor competitor activity and gather customer feedback to assist in product development and marketing strategies.
• Prepare and submit regular sales reports, proposals, and contracts.
• Resolve customer issues and complaints promptly, handling order discrepancies, delivery issues, and product concerns.

General Accountabilities

• Maintain updated soft and technical skills relevant to the job.
• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Solve any related problems that arise and escalate complex operational issues.
• Ensure quality requirements are met to develop effective quality control and processes.
• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities.
• Comply with relevant policies, procedures, and work instructions.
• Ensure compliance with safety, quality, and environmental management procedures.

Qualifications and Experience

• 2-5 years of experience in outdoor sales or a related field.
• Demonstrated ability to meet or exceed sales targets.
• Proficiency in using CRM software for tracking client interactions and sales activities.

Skills and Competencies

• Strong sales generation and lead qualification abilities.
• Excellent customer relationship management and communication skills.
• Ability to conduct effective product demonstrations and presentations.
• Strong negotiation and problem-resolution skills.
• Proficiency in market analysis and adapting sales strategies.
• Organizational skills for administrative support and record keeping.

Work Environment

This is a full-time position based in Makkah, with responsibilities covering the cities of Jeddah and Makkah. The role primarily involves outdoor or field settings, requiring regular travel within the assigned territories.