Asst. Restaurant Manager

About the Role

Leylaty Group is seeking an Asst. Restaurant Manager to join their team in Jeddah. This full-time role involves supporting the Restaurant Manager in overseeing daily operations to ensure efficiency and a customer-focused environment. The Assistant Restaurant Manager plays a key role in maintaining high standards across all aspects of the restaurant's service.

Key Responsibilities

• Supervise and support the restaurant team, organizing daily operations and delegating responsibilities.
• Ensure compliance with company policies, operational procedures, and service standards.
• Maintain high standards of customer service, food quality, cleanliness, hygiene, and health and safety.
• Handle customer concerns professionally to ensure a positive dining experience.
• Monitor performance, control costs, minimize waste, and manage resources effectively to achieve sales and operational targets.
• Identify opportunities for improvement in operations.
• Contribute to employee training, development, motivation, and performance.
• Collaborate with the management team to enhance productivity, operational efficiency, and overall restaurant performance.

Required Qualifications and Skills

• Previous experience in restaurant or hospitality operations, preferably in a supervisory or management role.
• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• Ability to manage daily operations in a fast-paced environment.
• Strong customer service and problem-solving skills.
• Ability to handle customer complaints and operational challenges professionally.
• Good understanding of food safety, hygiene, and health and safety standards.
• Ability to monitor sales, costs, inventory, and operational performance.
• Strong organizational and time-management skills.
• Ability to train, motivate, and develop team members.
• Ability to work under pressure and make effective decisions.
• Flexible and willing to work different shifts, weekends, and holidays when required.
• Basic computer and reporting skills.

Work Environment

This is a full-time position based in Jeddah, requiring flexibility to work various shifts, including weekends and holidays as needed to support restaurant operations.