Banquet Operations Supervisor

About the Role

Delta Hotels and Resorts is seeking a Banquet Operations Supervisor for a full-time position in Jeddah. This role is responsible for overseeing banquet operations, ensuring efficient service delivery, and maintaining high standards of guest satisfaction and team performance.

Key Responsibilities

• Ensure staff collaboration and teamwork, inspecting grooming and attire, and addressing any deficiencies.
• Communicate effectively with guests, employees, and other departments to meet guest needs.
• Respond to and fulfill special banquet event arrangements.
• Set up banquet areas/rooms, ensuring cleanliness and proper arrangement of furniture and equipment.
• Inspect and maintain table set-ups for cleanliness, neatness, and adherence to group requirements and company standards, resolving any issues.
• Document pertinent information in the appropriate department logbook.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Develop and maintain positive working relationships and support the team in achieving common goals.
• Adhere to all company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete required safety training and certifications.
• Ensure professional appearance, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation.
• Communicate using clear and professional language, and answer telephones with appropriate etiquette.
• Ensure adherence to quality expectations and standards.

Physical Requirements

• Ability to read and visually verify information in various formats (*, small print).
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects weighing over 75 pounds with assistance.
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Ability to move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• Experience Required: 0-1 years.

About Delta Hotels by Marriott

Delta Hotels provides a seamless travel experience designed for the essential needs of the modern frequent traveler. The brand focuses on delivering key essentials and eliminating unnecessary elements, ensuring guests can focus on what is most important. With a strong presence globally, Delta Hotels by Marriott is expanding rapidly. Joining Delta Hotels means becoming part of Marriott International's portfolio of brands, where associates are encouraged to do their best work and grow professionally.

Equal Opportunity Employer

Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, recognizing that the rich blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.