Lead Beauty Trainer

About Cenomi Retail

Cenomi Retail, established in 1990 as Fawaz Alhokair Fashion Retail Co., has introduced over 80 international retail and F&B brands to Saudi Arabia. The company operates more than 1,600 stores across 100 shopping centers in 11 countries, including brands such as Zara, Mango, Aldo, Cinnabon, and Subway. Cenomi Retail focuses on growth and expanding partnerships within the retail sector.

Role Overview: Lead Beauty Trainer

Cenomi Retail is seeking a Lead Beauty Trainer to join the team in Jeddah, Makkah, Saudi Arabia. This full-time role requires 2-5 years of experience and focuses on delivering comprehensive training programs for beauty advisors and store teams, ensuring high standards of product knowledge and customer experience for the KIKO Milano brand.

Key Responsibilities

• Deliver product, makeup, skincare, and sales training programs to store teams.
• Conduct onboarding and induction training for new beauty advisors and store employees.
• Ensure team members understand KIKO Milano products, collections, ingredients, benefits, and application techniques.
• Translate brand training materials into practical learning experiences.
• Create and execute training calendars aligned with business requirements and product launches.
• Assess training effectiveness through evaluations, observations, and performance tracking.
• Identify training needs and recommend development plans to improve team capabilities.
• Conduct regular store visits to coach teams on customer service, product recommendations, and selling techniques.
• Demonstrate makeup application, product usage, and customer engagement techniques.
• Provide on-the-job coaching to improve sales conversion, average transaction value, units per transaction, and overall retail performance.
• Support store managers in developing team capabilities and achieving operational excellence.
• Connect training initiatives directly to business objectives and retail KPIs.
• Monitor and evaluate training impact on sales performance and customer experience.
• Support product launches, promotional campaigns, and retail activations through effective training and communication.
• Ensure consistent implementation of KIKO Milano brand standards across all stores.
• Promote exceptional customer service and client engagement through best-practice beauty consultation techniques.
• Maintain up-to-date knowledge of beauty industry trends, competitor activities, and new product innovations.
• Act as a brand ambassador, demonstrating professionalism and expertise in beauty and cosmetics.

Qualifications and Experience

• Minimum of 3–5 years of experience in the beauty, cosmetics, makeup, or skincare industry.
• Previous experience as a Beauty Trainer, Retail Trainer, Makeup Artist Trainer, Field Trainer, or a similar role is preferred.
• Hands-on experience within beauty retail environments is essential.

Work Environment and Travel

This position is based in Jeddah, Saudi Arabia. Regular travel across the Western Region is required, with occasional travel to other cities within Saudi Arabia based on business needs. The role involves frequent store visits, training sessions, product launches, and regional meetings. Flexibility in adjusting schedules according to business and training requirements is necessary.

Working Schedule

The working schedule is 5 days per week with 2 days off, which will typically fall on weekdays. Flexibility is required to support store operations, training schedules, product launches, and business priorities.