Sales Expansion Team Leader

About Foodics

Foodics, established in 2014, is a leading restaurant management ecosystem and payment technology provider. Headquartered in Riyadh, the company operates across five countries and serves customers and partners in over 35 countries globally, having processed more than 6 billion orders. Foodics is recognized as a rapidly evolving SaaS company in the MENA region, supported by three funding rounds, including a recent $170 million investment.

Role Overview

Foodics is seeking a Sales Expansion Team Leader to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role focuses on managing an outbound sales team dedicated to driving revenue growth from existing clients. The Team Leader will be responsible for directing lead generation within the current customer base, coaching representatives on cross-selling and upselling new product lines, and executing strategies to increase Average Revenue Per User (ARPU). The position requires 2-5 years of relevant experience.

Key Responsibilities

• Manage incoming new branch sales requests from existing customers.
• Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
• Track expansion requests and ensure timely follow-ups to close deals efficiently.
• Identify new upselling and cross-selling opportunities from existing customers through outbound activities.
• Recommend additional products to maximize revenue from expansion deals.
• Ensure every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
• Collaborate with internal teams to ensure smooth processing of expansion sales.
• Communicate effectively with customers regarding their expansion needs and available solutions.
• Maintain accurate records of expansion requests in the CRM system.

Work Environment and Benefits

Foodics offers competitive compensation packages, including bonuses and potential for shares. The company supports personal development through regular training and an annual learning stipend. Employees join a diverse team of over 30 nationalities working in 14 countries, gaining experience in a dynamic industry. The work environment emphasizes autonomy, mentoring, and challenging goals.